1. Introduction
Kylo ("we", "our" or "company") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose and protect your information when you use our AI video generation service.
2. Information We Collect
2.1 Information You Provide
- Name and email address when creating an account
- Payment information (securely processed via Stripe)
- Text prompts and video generation preferences
- Customer support communications
2.2 Information Collected Automatically
- IP address and device information
- Platform usage data and analytics
- Cookies and similar technologies
- Server logs and technical information
3. How We Use Your Information
We use your information to:
- Provide and improve our video generation services
- Process payments and manage subscriptions
- Communicate about your account and service updates
- Detect and prevent fraud and abuse
- Comply with legal and regulatory obligations
- Analyze usage and improve user experience
4. Information Sharing
We share information only with:
- Service Providers: Stripe (payments), Luma AI, Kling AI (video generation)
- Legal Compliance: When required by law or court order
- Rights Protection: To protect rights, property or safety
- With Your Consent: With your explicit authorization
5. Data Security
We implement appropriate security measures, including:
- Encryption of data in transit and at rest
- Strict access controls
- Regular security monitoring
- Periodic security audits
6. Your Rights (GDPR/LGPD)
Under data protection laws, you have the right to:
- Access your personal data
- Correct incomplete or outdated data
- Request deletion of your data
- Data portability
- Withdraw consent
- Object to processing
To exercise your rights, contact: support@kyloai.xyz
7. Cookies
We use essential cookies for functionality and analytics cookies to improve our services. You can manage your cookie preferences in your browser settings.
8. Data Retention
We retain your data for as long as necessary to provide our services and comply with legal obligations. Generated videos are stored for 30 days after creation unless you delete them earlier.
9. Children
Our services are not directed to individuals under 18 years old. We do not knowingly collect information from minors without parental consent.
10. Changes to This Policy
We may update this policy periodically. We will notify you of significant changes by email or notice on our website.
11. Contact
For privacy questions, contact us:
- Email: support@kyloai.xyz
- Website: kylo.video